This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

PROTECTION OF YOUR PRIVACY:

Southern Purls is respectful of and committed to protection of your privacy. In order to enhance our service to you, as part of the order process, the following information is collected from shoppers:

Name, Shipping/Billing Address, Email address, Phone number, Credit/Debit Card Information

This information is used to process your order and to inform you of new arrivals and upcoming special offers.

Be assured that we will not share or sell any of your personal information.





SHIPPING POLICY:

In stock items will ship within 48 hours of order confirmation. Unless otherwise requested, items will be shipped via USPS Priority Mail.

Flat rate shipping: $6-$10 within the US depending on location, $12 outside the US.

To request express shipping contact us at 252-287-8469

All orders are insured. The insurance rate is ADDED to the shipping cost. The cost of shipping and insurance is

Up to $49.99 --------------- Insurance = $1.65

$ 50.00 to $ 99.99 --------- Insurance = $2.05

$100.00 - $199.99 --------- Insurance = $2.45

$200.00 and above -------- Insurance = $4.60





REFUND, RETURNS, AND CANCELLATION POLICIES:

Southern Purls offers 30 day exchange on all yarn products except special orders and close-out sale items. We apologize for any inconvenience, but due to the nature of copyright laws and use of materials, we cannot offer any exchange on needles, patterns, or books.

Please note that we do not offer refunds on products or shipping costs.